Overview
Impressionwise maintains a formal security program designed to protect the confidentiality, integrity, and availability of customer data and services. Our security controls are reviewed regularly and aligned with recognized industry standards and best practices.
Security is treated as an ongoing risk management process and is integrated into our technology, operations, and business continuity practices. This statement was developed to intentionally avoids sensitive implementation details while still demonstrating operational maturity.
Governance & Risk Management
- Executive ownership of security and risk management
- Documented security policies reviewed annually
- Risk assessments performed to identify, evaluate, and mitigate threats
- Security considerations integrated into product and infrastructure decisions
Data Protection & Privacy
- Encryption of data in transit using industry-standard TLS
- Encryption of data at rest using strong cryptographic controls
- Logical data isolation between customers
- Data retention and deletion policies aligned with business and regulatory requirements
- Privacy controls aligned with applicable data protection regulations
Access Control & Identity Management
- Role-based access controls (RBAC)
- Principle of least privilege enforced
- Multi-factor authentication (MFA) for administrative access
- Regular access reviews and timely revocation of access
- Secure credential management practices
Infrastructure & Network Security
- Cloud infrastructure secured using industry-recognized best practices
- Network segmentation and firewall controls
- Continuous infrastructure monitoring and logging
- Hardened configurations and baseline standards
- Protection against common attack vectors
Application Security
- Secure development practices integrated into the software lifecycle
- Code reviews and testing prior to deployment
- Dependency and vulnerability management processes
- Change management and deployment controls
- Separation of development, staging, and production environments
Vulnerability & Patch Management
- Ongoing vulnerability monitoring and scanning
- Risk-based prioritization of remediation
- Timely application of security patches
- Verification of remediation effectiveness
Incident Response & Security Monitoring
- Continuous security monitoring and alerting
- Documented incident response procedures
- Defined escalation paths and response roles
- Root cause analysis and corrective actions following incidents
- Customer notification in accordance with contractual and regulatory obligations
Business Continuity & Disaster Recovery
- Documented business continuity and disaster recovery plans
- Defined recovery time (RTO) and recovery point (RPO) objectives
- Regular testing of continuity and recovery procedures
- Secure, encrypted backups and redundancy controls
See Business Continuity & Resilience Statement for additional information.
Third-Party & Vendor Risk Management
- Risk-based assessment of critical vendors
- Review of vendor security posture and contractual obligations
- Monitoring of third-party dependencies
- Defined escalation and remediation processes for vendor-related risks
Compliance & Assurance
- Security controls aligned with SOC 2 and ISO-based principles
- Regular internal reviews and external assessments
- Evidence retention to support audits and customer reviews
- Commitment to continuous improvement of security controls
Security Awareness & Training
- Security awareness training for employees
- Secure handling of customer data
- Clear reporting channels for security concerns
- Reinforcement of security responsibilities across the organization
Customer Responsibility & Shared Security Model
Security is a shared responsibility. Customers are responsible for:
- Managing user access within their accounts
- Securing credentials and API keys
- Configuring integrations appropriately
Impressionwise provides guidance and controls to support secure usage of our services.
Continuous Improvement
Impressionwise regularly reviews and enhances its security posture in response to:
- Emerging threats
- Technology changes
- Incident learnings
- Customer and regulatory expectations
Contact & Disclosure
Security concerns or vulnerability reports may be submitted to operations@Impressionwise.com.
Disclaimer: This document is provided for informational purposes only and does not constitute a contractual commitment. Specific security controls may vary by service offering and contractual agreement.
Questions? If you have questions or require additional documentation for vendor review, please contact operations@Impressionwise.com.